Online Compliance
Training FAQ
·
How do I
register for a course without a username or password?
·
I forgot my
User Name and Password. What do I do?
·
Must I complete my course in one sitting?
·
Can I
register and pay for an employee?
·
How do I
register multiple students at one time?
·
Is there a
time restriction on completing the course?
·
Who do I
call to set up a corporate account?
·
How can I
pay for the course?
·
Are their
bulk discount prices?
·
How do I go
back and reprint my certificate of course completion?
·
Do you
accept any type of financial aid?
·
I have
taken the 10-hour Outreach Training course. When will I receive
my OSHA card?
·
I lost my
10-Hour Outreach Training Completion Card, how do I get another
one?
·
Is there a
prerequisite for the OSHA 500 course?
·
Is there a
prerequisite for the OSHA 501 course?
·
What
materials come with the 500/501 course?
·
What do I
receive when I complete a Hazwoper course(s)?
·
Who do I
contact if I have not received my course materials?
·
How do I
know where I am in the course?
·
Do the
basic and advanced course Safety and Health Courses meet the
training requirements
set by the
OSHA 1910 and 1926 Standards?
Q1:
How do I register for a course without a username or password?
In order to
take a course, you need to have a username and password. When
you register for courses, you will create a username and
password for yourself. If you’d like to take a course, go to
the
Virtual University and
select the type of courses that you are interested in taking
from the "Online Courses” menu.
• On the course page check the box
next to the course(s) you would like to take and click on the "+
Add to Cart” button.
• When you have selected all of the
courses you are interested in purchasing, click on "Checkout and
Proceed” button.
• Fill in your registration
information and your billing information. Note: your email
address will be used as your username.
• Once you have registered, you
will receive an email explaining how to log on and start your
courses.
TOP
Q2:
I
forgot my User Name and Password. What do I do?
If you have forgotten your password, go to the Virtual
University and click on the "forgot password” link to the right
of the page. Then enter your email address. You should receive
an email to your email address stating your password.
TOP
Q3:
Must I
complete my course in one sitting?
No! You do not have to complete a session in one sitting. At the
end of a section, you can log out and when you log back in, all
of your information will be saved.
TOP
Q4:
Can I register
and pay for an employee?
A registration will remain in the name of the person who has
registered for the course. If you are interested in registering
an employee or group of employees, please
contact us.
TOP
Q5:
How
do I register multiple students at one time?
To register multiple students, please
contact
us and we will help you with this process.
TOP
Q6:
Is there a time restriction on completing the course?
Courses do not have a time restriction, except for the OSHA 500
and 501. For the 500 and 501, students have 60 days to complete
the course. For the OSHA 10 Hour Outreach and 30 Hour Outreach
courses the time to complete the course is six months.
TOP
Q7:
Who do I
call to set up a corporate account?
To set up a corporate account, please
contact
us and we would be glad to set up an
account that is specific to your needs.
TOP
Q8:
How can I pay for the
course?
You can pay for the course by check card or credit card. If you
are a corporate client that is signing up multiple students, you
can set up a corporate billing account and be invoiced for your
purchase at the end of each month.
TOP
Q9:
Are their bulk discount
prices?
Yes, there are! To learn more about our bulk pricing discounts,
please
contact us.
TOP
Q10:
How do I go back and reprint my certificate of course
completion?
Go to the
Virtual University and
log in using your username and password. Click on the
certificate icon next to the course title you would like to
reprint.
TOP
Q11:
Do you accept
any type of financial aid?
No financial aid is available for our courses.
TOP
Q12:
I have taken the 10-hour Outreach Training course. When will I
receive my OSHA card?
Upon completion of the course, you will receive a temporary
certificate of completion from ProMarbles.com. In 4-6 weeks, you
will receive your official card from OSHA and the Department of
Labor in the mail.
TOP
Q13:
I lost my 10-Hour Outreach Training Completion Card, how do I
get another one?
Please contact our
customer
support.
TOP
Q14:
Is
there a prerequisite for the OSHA 500 course?
Prerequisites for the OSHA 500 include 5 years of construction
safety & health experience plus OSHA 30-Hour Construction
Outreach Training Course/OSHA 510 or an equivalent 30 hours of
prior construction safety and health training.
TOP
Q15:
Is
there a prerequisite for the OSHA 501 course?
Prerequisites for the OSHA 501 include 5 years of general
industry safety & health experience plus OSHA 30-Hour General
Industry Outreach Training/511 or an equivalent 30 hours of
prior general industry safety and health training.
TOP
Q16:
What materials come with the 500/501 course?
If you are taking the OSHA 500 course you will receive a Code of
Federal Regulations 1926, pen/highlighter, two Department of
Labor forms to be returned at the completion of your course in a
self-addressed stamped envelope. If you are taking the OSHA 501
course you will receive a Code of Federal Regulations 1910,
pen/highlighter, two Department of Labor forms to be returned at
the completion of your course in a self-addressed stamped
envelope.
TOP
Q17:
What do I receive when I complete a Hazwoper course(s)?
You will receive a printable certificate upon successful
completion of the Hazwoper course(s).
TOP
Q18:
Who do I contact if I have not received my course materials?
You can contact
our course provider document at 800-933-8394. For the OSHA 30-Hour
Construction Outreach course you can contact 1-888-318-3497.
TOP
Q19:
How do I know
where I am in the course?
When you are logged in to the course, click on the "My Training”
button in the bottom left hand section of the course player.
Click on "Outline” to see where you are in the course and to
skip around to different sections.
TOP
Q20:
Do the basic and advanced course Safety and Health Courses meet
the training requirements set by the OSHA 1910 and 1926
Standards?
Yes, they do.
TOP
OR.........Take
a Course Today!
Loading takes a moment...
